Last updated: September 1, 2025
Digital subscriptions are generally non-refundable once access has been granted.
Because premium content is accessible immediately upon subscription, all subscription payments are non-refundable once the subscription period has begun.
Monthly fees are charged at the start of each billing cycle. Cancellation takes effect at the end of the current month — no refund is issued for the current month, but you retain access until its end and won't be charged again.
Annual subscriptions are billed upfront for 12 months. You retain access until the annual period ends. Partial refunds for unused months are not provided.
We may consider refunds for: duplicate charges due to technical error, charges after confirmed cancellation, or service completely inaccessible for 7+ consecutive days due to our fault. Contact us within 7 days of the charge with your Razorpay payment reference ID.
If your account is banned, your active subscription is immediately revoked. No refund is provided for the remaining period. This applies to all subscription types.
Complimentary subscriptions granted by an administrator are provided at no charge and may be revoked at any time. These are not subject to any refund.
All payments are processed by Razorpay, a PCI DSS compliant payment gateway using 256-bit SSL encryption. We do not store your card details. For unauthorized charges, contact your bank and Razorpay support.
For eligible circumstances, contact us with your registered email, Razorpay payment/order ID, and reason for the request. We respond within 5 business days. Approved refunds are processed within 7–10 business days via the original payment method.